Terms and conditions for trade and privacy policy at www.Storbua.no

Introduction
The agreement
The parties
Price
Conclusion of agreement
Payment
Delivery
The risk of the item
Right of withdrawal
Delay and non-delivery - buyer's rights and deadline for filing a claim
Defects in the product - the buyer's rights and complaint period
The seller's rights in the event of the buyer's default
Warranty
Personal information
Conflict resolution

1. Introduction:

This purchase is governed by the following terms and conditions of sale for consumer purchases of goods over the Internet. Consumer purchases over the Internet are mainly regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act and the E-Commerce Act, and these laws give the consumer inalienable rights. The laws are available at www.lovdata.no .

The terms of this agreement should not be construed as limiting any statutory rights, but rather set out the parties' principal rights and obligations for the transaction.

Because STORBUA.NO (Storbua AS) cannot control how the individual user uses the products listed in our online store, we cannot guarantee that the products are suitable for the individual user's specific needs. We always recommend that the buyer conducts tests on a smaller scale with the products to be used, to ensure that the product gives the desired result and that unintentional damage is avoided.

In no event can STORBUA.NO assume responsibility for accidents or direct/indirect damage/consequential damage after using the products we sell. Proper use of the product and necessary protective equipment is the buyer/customer/user's responsibility.

We reserve the right to printing errors and price changes without prior notice.

2. The Agreement

The agreement consists of these terms of sale, information provided in the order solution and any separately agreed terms. In the event of any conflict between the information, what has been specifically agreed between the parties takes precedence, unless it conflicts with mandatory legislation.

3. The parties

Seller : Storbua.no, Storbua AS, Strandgata 27, 94985185, 917 652 147 VAT.
Buyer : The party placing the order.

4. Price

The stated price for the goods and services is the total price the buyer shall pay. This price includes all taxes and additional costs. Additional costs that the seller has not informed about before the purchase shall not be borne by the buyer.

5. Conclusion of the agreement

The agreement is binding on both parties when the buyer has sent their order to the seller. However, the agreement is not binding if there has been a typing or typing error in the seller's offer in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.

6. Payment

The seller may demand payment for the goods upon ordering, and has a lien on the goods until the goods are paid for in full. When paying by invoice, the invoice to the buyer is issued when ordering the goods. The payment deadline is stated on the invoice and is usually 14 days from receipt.

Buyers under the age of 18 cannot pay with a subsequent invoice.

7. Delivery

Delivery is deemed to have taken place when the buyer, or his representative, has taken over the goods. If the delivery time is not stated in the order solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The goods shall be delivered to the buyer unless otherwise specifically agreed between the parties.

8. The risk of the goods

The risk for the goods passes to the buyer when he, or his representative, has received the goods in accordance with clause 6.

9. Right of withdrawal

Unless the agreement is exempt from the right of withdrawal, the buyer may cancel the purchase of the goods in accordance with the Right of Withdrawal Act. The buyer must notify the seller of the use of the right of withdrawal within 14 days from the start of the period. The period includes all calendar days. If the period ends on a Saturday, public holiday or public holiday, the period is extended to the nearest working day.

The cancellation period is considered to have been met if notification is sent before the expiry of the period. The buyer has the burden of proof that the right of cancellation has been exercised, and the notification should therefore be made in writing (cancellation form, email or letter).

The withdrawal period begins to run:

When purchasing individual items, the cancellation period will run from the day after the item(s) are received.
When selling a subscription, or the agreement involves regular delivery of identical goods, the deadline runs from the day after the first shipment is received.
If the purchase consists of multiple deliveries, the cancellation period will run from the day after the last delivery is received.

The withdrawal period is extended to 12 months after the expiry of the original period if the seller does not inform the buyer before the conclusion of the contract that there is a right of withdrawal and a standardized withdrawal form. The same applies in the event of a lack of information about the conditions, deadlines and procedure for exercising the right of withdrawal. If the trader ensures that the information is provided during these 12 months, the right of withdrawal nevertheless expires 14 days after the day on which the buyer received the information.

When exercising the right of withdrawal, the goods must be returned to the seller without undue delay and no later than 14 days from the date of notification of the exercise of the right of withdrawal. The buyer covers the direct costs of returning the goods, unless otherwise agreed or the seller has failed to inform that the buyer will cover the return costs. The seller cannot set a fee for the buyer's exercise of the right of withdrawal.

The buyer may try or test the goods in a reasonable manner to determine the nature, properties and function of the goods, without losing the right of withdrawal. If the testing or testing of the goods goes beyond what is reasonable and necessary, the buyer may be liable for any reduced value of the goods.

The seller is obliged to refund the purchase price to the buyer without undue delay, and no later than 14 days from the date on which the seller was notified of the buyer's decision to exercise the right of withdrawal. The seller has the right to withhold payment until he has received the goods from the buyer.

10. Delay and non-delivery - buyer's rights and deadline for filing claims

If the seller does not deliver the goods or delivers them late in accordance with the agreement between the parties, and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in Chapter 5 of the Consumer Purchase Act, withhold the purchase price, demand fulfillment, terminate the agreement and/or demand compensation from the seller, depending on the circumstances.

When claiming default powers, the notification should be in writing (for example, email) for evidentiary reasons.

Fulfillment : The buyer may maintain the purchase and demand fulfillment from the seller. However, the buyer may not demand fulfillment if there is an obstacle that the seller cannot overcome, or if fulfillment would entail such a great inconvenience or cost for the seller that it is significantly disproportionate to the buyer's interest in the seller's fulfillment. Should the difficulties disappear within a reasonable time, the buyer may still demand fulfillment. The buyer loses his or her right to demand fulfillment if he or she waits unreasonably long to make the claim.
Cancellation : If the seller does not deliver the goods at the time of delivery, the buyer must encourage the seller to deliver within a reasonable additional period for performance. If the seller does not deliver the goods within the additional period, the buyer may cancel the purchase. The buyer may immediately cancel the purchase if the seller refuses to deliver the goods. The same applies if delivery at the agreed time was decisive for the conclusion of the agreement, or if the buyer has notified the seller that the time of delivery is decisive. If the goods are delivered after the additional period set by the consumer or after the time of delivery that was decisive for the conclusion of the agreement, a claim for cancellation must be made within a reasonable time after the buyer became aware of the delivery.
Compensation: The buyer may claim compensation for losses suffered as a result of the delay. However, this does not apply if the seller proves that the delay is due to an obstacle beyond the seller's control that could not reasonably have been taken into account at the time of the agreement, avoided, or the consequences of which could not have been overcome.

11. Defects in the goods - the buyer's rights and complaint period

If there is a defect in the goods, the buyer must, within a reasonable time after it was discovered or should have been discovered, notify the seller that he or she will invoke the defect. The buyer has always made a complaint in time if this occurs within 2 months of the defect being discovered or should have been discovered. Complaints may be made no later than two years after the buyer took over the goods. If the goods or parts of them are intended to last significantly longer than two years, the complaint period is five years.

If the goods have a defect and this is not due to the buyer or circumstances on the buyer's side, the buyer may, in accordance with the rules in the Consumer Purchase Act, Chapter 6, depending on the circumstances, withhold the purchase price, choose between correction and replacement, demand a price reduction, demand the agreement be terminated and/or demand compensation from the seller.

Complaints to the seller should be made in writing.

Correction or replacement: The buyer can choose between demanding the defect be corrected or delivery of equivalent items. The seller may, however, oppose the buyer's claim if the implementation of the claim is impossible or causes the seller unreasonable costs. Correction or replacement must be made within a reasonable time. The seller is not entitled to make more than two attempts to remedy the same defect.
Price reduction: The buyer may demand an appropriate price reduction if the goods are not repaired or replaced. This means that the ratio between the reduced and agreed price corresponds to the ratio between the value of the goods in their defective and contractual condition. If special reasons justify it, the price reduction may instead be set equal to the significance of the defect for the buyer.
Cancellation: If the item has not been corrected or replaced, the buyer may also cancel the purchase when the defect is not insignificant.

12. Seller's rights in the event of buyer's default

If the buyer does not pay or fulfill the other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller's part, the seller may, in accordance with the rules in the Consumer Purchase Act, Chapter 9, depending on the circumstances, withhold the goods, demand fulfillment of the agreement, demand the agreement be terminated and demand compensation from the buyer. The seller may also, depending on the circumstances, demand interest for late payment, collection fees and a reasonable fee for uncollected goods.

Fulfillment: The seller can maintain the purchase and demand that the buyer pay the purchase price. If the item is not delivered, the seller loses his right if he waits an unreasonable amount of time to make the claim.
Cancellation: The seller may cancel the agreement if there is a material default on payment or other material breach on the part of the buyer. However, the seller may not cancel if the full purchase price has been paid. If the seller sets a reasonable additional deadline for fulfillment and the buyer does not pay within this deadline, the seller may cancel the purchase.
Interest on late payment/collection fees: If the buyer does not pay the purchase price in accordance with the agreement, the seller may claim interest on the purchase price in accordance with the Late Payment Interest Act. In the event of non-payment, the claim may, after prior notice, be sent to debt collection. The buyer may then be held liable for fees in accordance with the Debt Collection Act.
Fee for uncollected, non-prepaid goods: If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee shall not exceed the seller's actual expenses for delivering the goods to the buyer. Such a fee may not be charged to buyers under the age of 18.

13. Warranty

A warranty provided by the seller or manufacturer gives the buyer rights in addition to those the buyer already has under mandatory legislation. A warranty therefore does not imply any limitations on the buyer's right to make complaints and claims in the event of delay or defects under clauses 9 and 10.

14. Personal data

The data controller for the collected personal data is the seller. Unless the buyer consents otherwise, the seller may, in accordance with the Personal Data Act, only collect and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer's personal data will only be disclosed to others if it is necessary for the seller to be able to carry out the agreement with the buyer, or in cases prescribed by law.

15. Conflict resolution

Complaints must be addressed to the seller within a reasonable time, cf. points 9 and 10. The parties shall attempt to resolve any disputes amicably. If this is unsuccessful, the buyer may contact the Norwegian Consumer Council for mediation. The Norwegian Consumer Council is available by telephone at 23 400 500 or www.forbrukerradet.no .

Privacy policy for Storbua.no

Introduction

At Storbua.no we take your privacy seriously. This privacy policy describes how we collect, use and protect your personal information when you visit our website and shop with us. We comply with the General Data Protection Regulation (GDPR) and other relevant laws to ensure that your personal information is treated securely and responsibly.

1. Data controller

Storbua AS 918 527 583 is the data controller for the personal data collected on this website.

2. What information we collect

We collect various types of information, including:

Personal information: Name, address, telephone number, email address, and payment information.
Technical data: IP address, browser type, device type, and usage data such as visit time and interactions on the website.

3. How we use the information

Your personal data is used for the following purposes:

Order processing: To process and deliver orders, including confirmation of purchase, delivery status and handling of payment.
Customer Service: To provide you with support and answer questions.
Marketing: To send you newsletters and offers, if you have consented to this.
Improving our services: To analyze the use of our website and improve the user experience.

4. Sharing of information

We do not share your personal information with third parties, except:

Service providers: For example, payment processors and carriers who help us perform our services.
Legal Requirements: When necessary to comply with the law or respond to legal requests.

5. Security

We use technical and organizational security measures to protect your personal data against unauthorized access, modification, and deletion. Our employees are subject to a duty of confidentiality, and we ensure that only authorized persons have access to your personal data.

6. Your rights

You have the right to:

Transparency: Get access to the personal information we have about you.
Correction: Request to have incorrect or incomplete information corrected.
Deletion: Request that your personal data be deleted, unless we have a legal obligation to retain it.
Restriction: Request to restrict the processing of your personal data.
Data portability: Receive a copy of your personal data in a structured, machine-readable format.
Objection: Object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise your rights, please contact us by email: mail@storbua.no .

7. Cookies

We use cookies to improve your experience on our website. Cookies are small text files that are stored on your device. You can manage the use of cookies through your browser settings.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes.

9. Contact us

If you have any questions about this privacy policy or our processing of personal data, please contact us through our contact form.